Welcome to Enmedco (accessible at enmedco.com). By accessing, browsing, or using this website and/or purchasing products from us, you agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy, and all applicable laws and regulations.

These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, hospitals, clinics, and healthcare professionals.

To use the Enmedco website and purchase products, you must:

• Be at least 18 years of age or the legal age of majority in your jurisdiction.
• Be a licensed healthcare professional, hospital, clinic, or authorized institution for regulated medical equipment purchases.
• Have the legal capacity to enter into binding contracts under the Indian Contract Act, 1872.
• Provide accurate, current, and complete information during registration and checkout.

When you create an account on Enmedco, you agree to:

• Provide truthful, accurate, and up-to-date information.
• Maintain the confidentiality of your account credentials (username and password).
• Accept responsibility for all activities that occur under your account.
• Notify us immediately at sales@enmedco.in if you suspect unauthorized access to your account.

Enmedco reserves the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

Enmedco strives to provide accurate product descriptions, images, and pricing information. However:

• Product Images: Images are for representation purposes only. Actual products may vary slightly in colour, design, or packaging.
• Pricing: All prices are listed in Indian Rupees (INR) and are subject to change without prior notice. Prices are exclusive of applicable taxes (GST) unless stated otherwise.
• Availability: Products are subject to availability. We reserve the right to discontinue any product at any time.
• Errors: In the event of a pricing or product information error, we reserve the right to cancel any orders placed at the incorrect price and issue a full refund.

Order Placement: Placing an order constitutes an offer to purchase. All orders are subject to acceptance by Enmedco. We reserve the right to refuse or cancel orders for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity.

Payment Methods: We accept payments via:

• Credit / Debit Cards (Visa, Mastercard, RuPay)
• UPI (Google Pay, PhonePe, Paytm)
• Net Banking
• Bank Transfer (NEFT/RTGS) for bulk and institutional orders
• Cash on Delivery (subject to availability)

Order Confirmation: Upon successful payment, you will receive an order confirmation via email and/or SMS. This confirmation does not guarantee shipment; it only acknowledges receipt of your order.

• Shipping Coverage: We deliver across India. International shipping may be available on request for select products.
• Delivery Timelines: Estimated delivery times are provided at checkout. These are indicative and not guaranteed. Delays may occur due to logistics, weather, or unforeseen circumstances.
• Shipping Charges: Shipping charges vary based on product weight, dimensions, and delivery location. Free shipping may be offered on select orders above a specified value.
• Risk of Loss: All items are shipped at the buyer's risk. Title and risk of loss pass to you upon delivery to the carrier.
• Inspection: Please inspect all packages upon delivery. Report any damage or discrepancies to us within 48 hours of receipt.

Return Policy: We accept returns within 7 days of delivery under the following conditions:

• The product must be unused, in its original packaging, and in the same condition as received.
• Defective or damaged products will be replaced or refunded at our discretion.
• Certain products (e.g., surgical consumables, sterilized items, customized orders) are non-returnable for hygiene and safety reasons.

Refund Process: Approved refunds will be processed within 7–10 business days to the original payment method. Refunds for bank transfers may take up to 15 business days.

Warranty terms vary by product and manufacturer. Unless specifically stated:

• Products come with the manufacturer's standard warranty.
• Warranty claims must be processed through Enmedco or the manufacturer, as applicable.
• Warranty does not cover damage due to misuse, negligence, unauthorized modification, or normal wear and tear.
• Enmedco will assist customers in coordinating warranty service requests with manufacturers.

All content on the Enmedco website, including but not limited to text, graphics, logos, images, product descriptions, audio, video, software, and the compilation thereof, is the property of Enmedco or its content suppliers and is protected by Indian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, display, transmit, or use any content from this website without prior written consent from Enmedco. Unauthorized use may violate applicable laws and result in legal action.

To the maximum extent permitted by applicable law:

• Enmedco, its directors, employees, partners, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the website or products.
• Our total liability for any claim arising from these Terms or your use of our products shall not exceed the amount paid by you for the specific product giving rise to the claim.
• Enmedco does not guarantee uninterrupted, secure, or error-free operation of the website.

You agree to indemnify, defend, and hold harmless Enmedco and its officers, directors, employees, agents, licensors, and suppliers from and against all losses, liabilities, expenses, damages, and costs (including reasonable attorneys' fees) resulting from any violation of these Terms, any misuse of our products, or any activity related to your account.

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.

Enmedco reserves the right to update, modify, or replace these Terms at any time without prior notice. Changes will be effective immediately upon posting on this page. We encourage you to review this page periodically for the latest information.

Your continued use of the website after any changes constitutes acceptance of those modifications.

If you have any questions about these Terms and Conditions, please contact us: